Why is responsible gaming important?
Gaming is a source of entertainment — but like any leisure activity, it can become a problem if not approached the right way. At HHZY, we always want you to play for fun, stay stress-free, and enjoy time with your family.
Many people in Bangladesh enjoy online gaming as a form of entertainment. But when gaming becomes a habit and control over money or time starts to slip, that's when problems begin. HHZY's Responsible Gaming Our policy is here to help you prevent these problems.
We didn't just write rules — we built real tools you can use anytime you need support. On this page you'll find all those tools, self-assessment questions, and practical advice.
Remember: Gaming is for entertainment. Chasing losses with more bets is never the answer.
Recognize Problem Signs
Gaming addiction develops gradually. Most people don't realize they have a problem at first. If you notice the following signs in yourself, take them seriously:
- You're spending more money than you can afford.
- Chasing losses by placing larger bets.
- You want to stop gaming but find you can't.
- You've been lying to your family or friends about your gaming.
- You're finding it hard to focus on work or studies.
- You're skipping sleep or meals to keep playing.
- You're borrowing money or taking it from others.
Warning: If you identify with three or more of the signs above, please contact HHZY support immediately.
Self-Assessment
Answer these questions honestly. If most of your answers are "yes," it's time to seek help.
Do you play to escape stress or sadness rather than for entertainment?
Have you been cutting back on family time or work because of gaming?
After losing, do you place larger bets hoping to recover that money?
Are the people close to you worried about your gaming?
Do you feel restless or irritable when you can't play?
Have you ever felt that you need to cut back on your gaming?
If you answer "yes" to 2 or more questions, please contact us.
HHZY's Responsible Gaming Tools
We want you to stay in control at all times. That's why HHZY provides a range of practical tools you can activate and manage yourself.
Deposit Limit
You can set a daily, weekly, or monthly cap on how much you deposit. The limit takes effect immediately once set. If you want to increase it, the change won't apply for at least 24 hours — this is by design.
Loss Limit
You can set a maximum loss amount for a given period. Once that limit is reached, you won't be able to place any more bets until the period resets. This protects you from significant losses.
Session Limit
Set a limit on how long you play in a single session. Once the time is up, the platform will automatically prompt you to take a break.
Reality Check
At set intervals — such as every 30 or 60 minutes — you'll receive a notification showing how long you've been playing and how much you've won or lost.
Cooldown Period
You can take a break from gaming for 24 hours, 7 days, or 30 days whenever you need. During this period, your account remains active but gaming will be disabled.
Self-Exclusion
If a break doesn't feel like enough, you can apply for long-term Self-Exclusion — anywhere from 6 months to permanent. Your account will remain completely inactive during this period.
You can reach our support team for assistance activating any of these tools.
Build Healthy Gaming Habits
Responsible gaming doesn't mean not playing. It means playing the right way. Follow the tips below to keep gaming enjoyable at all times.
Set Your Budget in Advance
Decide in advance how much you're willing to spend on gaming each week or month. Make sure that amount is something you can afford to lose without it affecting your daily life.
Losses Aren't the End
Remember — losses are the cost of entertainment. Stop the habit of chasing losses with bigger bets.
Take Regular Breaks
Take regular breaks instead of playing for long stretches. Get up, walk around, drink some water, and spend time with your family.
Keep a clear head when you play
Don't play when angry, sad, or stressed. Your decision-making ability is reduced in these states.
Tell Your Family
Let your family or close friends know that you play. Transparency helps reduce the risk of addiction.
Keep other hobbies in your life too
Keep other sources of joy in your life beyond gaming — reading, sports, spending time with friends.
Minor Protection
HHZY strictly prohibits account registration for anyone under 18. Age is verified at sign-up, and supporting documents may be requested if there is any doubt.
If you believe a child or young person in your household may have access to your account, take action now:
- Use a strong password and never share it with anyone.
- Always log out after your session ends.
- Use parental control software on your devices.
- Limit access to your bank or payment wallet cards.
Gaming by minors is prohibited by law. If any underage user is found, that account will be closed immediately.
FAQ
HHZY's Safer Play Measures
Our multi-layered approach to keeping you safe.
Smart Budget Control
Set your own deposit and loss limits. There's no way to go beyond your budget.
Time Management
Session Limits and Reality Check help you keep track of time.
Self-Exclusion
When you feel you need a break, take time away from the platform easily.
Age Verification
Strict age verification ensures that only users aged 18 and above can access the platform.
24/7 Support Team
Our dedicated team is always ready to help in Bengali. No question is too small.
Gaming History Tracking
View your full gaming history and financial transactions at any time.
Play Safe, Stay Happy
Responsible gaming is part of the culture at HHZY. Join today and enjoy a healthy gaming experience.